<script type="application/ld+json"> {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"What is interactive digital signage?","acceptedAnswer":{"@type":"Answer","text":"Interactive digital signage refers to display screens that respond to user input through touch, gesture, voice, or motion sensors. Unlike passive signage that only displays content, interactive signage lets users navigate menus, search information, customize orders, take selfies for social sharing, or trigger personalized content. Common in shopping malls (wayfinding kiosks), QSR restaurants (self-order kiosks), airports (Delta's Parallel Reality), and museums."}},{"@type":"Question","name":"Why is interactive touchscreen digital signage gaining popularity?","acceptedAnswer":{"@type":"Answer","text":"Three main reasons: smartphone usage made touchscreens a universal interaction pattern that feels natural, interactive screens create personalized and private user experiences (your search query only appears for you), and they reduce staff workload by automating routine interactions (ordering, wayfinding, registration). Touch is now an expected feature in retail, hospitality, and transit settings."}},{"@type":"Question","name":"What are the best examples of interactive digital signage in 2023?","acceptedAnswer":{"@type":"Answer","text":"Five standout examples: Red Dot Digital Media's interactive koi pond at a Los Angeles bank (touchscreen-driven recreational installation), Fanta's #BeMoreFanta selfie campaign with EXCITE panels in New Zealand, Delta's Parallel Reality at Detroit Metropolitan Airport (personalized boarding info shown only to you via motion sensors), Basil Street's pizza vending machine, and Miami's IKE project with 100+ interactive kiosks for wayfinding and local business promotion."}},{"@type":"Question","name":"How does Delta's Parallel Reality at Detroit Airport work?","acceptedAnswer":{"@type":"Answer","text":"Parallel Reality uses three components: a boarding pass scanner, a touchscreen, and an overhead motion sensor with non-biometric object detection. When you scan your pass, the system identifies your private zone in the viewing area. As you move, the sensor shifts your zone so personalized flight info follows you. Multiple passengers can see different content on the same screen simultaneously — each seeing only their own flight details."}},{"@type":"Question","name":"What hardware is required for interactive digital signage?","acceptedAnswer":{"@type":"Answer","text":"Interactive signage requires three components: a touchscreen display (capacitive touch for indoor use, projected capacitive or infrared for larger formats), a media player or computer running the interactive software (Apple TV for simple apps, Mac mini or PC for complex applications), and the interactive signage software itself. Most installations use commercial touch displays from Samsung, LG, NEC, or specialized touch-frame overlays on standard displays."}},{"@type":"Question","name":"Where is interactive digital signage commonly deployed?","acceptedAnswer":{"@type":"Answer","text":"Common deployments: shopping malls (wayfinding and store directories), QSR and fast casual restaurants (self-order kiosks like McDonald's), airports (gate info, parallel reality, retail), banks (information kiosks, relaxation installations), museums (interactive exhibits), retail flagship stores (product info and try-on virtualization), municipal centers (IKE-style city kiosks), and entertainment venues (gaming and selfie campaigns)."}},{"@type":"Question","name":"What are the benefits of interactive signage over passive screens?","acceptedAnswer":{"@type":"Answer","text":"Interactive signage delivers: personalized content per user (each interaction is unique), measurable engagement (taps and selections are tracked for analytics), reduced staffing costs (automated ordering and wayfinding), better social media amplification (selfie campaigns and shareable moments), and longer dwell time at the display. Passive screens broadcast content; interactive screens turn viewers into active participants."}},{"@type":"Question","name":"How much does interactive digital signage cost compared to standard signage?","acceptedAnswer":{"@type":"Answer","text":"Interactive setups cost 2-4x more than standard signage: a 55-inch commercial touchscreen runs $2,000-5,000 (vs $800-2,000 non-touch), and complex installations like Delta's Parallel Reality cost $50,000+ per location. For SMB applications (simple wayfinding kiosk in a single mall location), expect $3,000-8,000 first year. Many businesses start with passive signage and add interactive screens only at high-traffic touchpoints."}}]} </script>
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Interactive Digital Signage - 5 Best Examples of Touchscreen Technology

Written by
Pavlo Fedykovych
Published on
December 27, 2023
May 14, 2026
Quick Answer
Here are 5 amazing interactive digital signage examples. See how businesses use interactive touch screen digital signage to improve their marketing!

Interactive touch screen digital signage is rapidly becoming a fixture for businesses and organizations worldwide. Why wouldn’t it be? The technology is perfect for engaging with the target audience. Touchscreens make it more personalized and private for a person. Let’s explore the best interactive digital signage examples.

Why interactive touch screen digital signage is gaining popularity? 

From shopping malls to fast food restaurants, from banks to entertainment venues, the touchscreen is having its day under the sun. While you can certainly go without this technology and still be using the full power of signage technology, adding the interactive factor to your marketing is never a bad idea. 

The reason for that is quite simple. People are used to touchscreens. Yes, you may even be interacting with this article through one. As smartphones have become a vital part of everyone’s life, the touchscreen experience is something natural by now. 

This is why solutions with touchscreens work. They give the users a more customized, even intimate way to interact with the screen.

For example, if you’re using a digital map in the shopping mall, it’s exclusively your search quarry that the screen is responding to. When you’re ordering through the McDonald’s stand, the same personalization makes it such an attractive experience. 

In other words, every touchscreen application is about making it more comfortable and personalized for a customer. 

And while there are countless interactive digital signage examples, we’ve chosen the most interesting ones for this article that are both futuristic and original.

1. Interactive koi pond at a bank - Red Dot Digital Media

https://www.youtube.com/watch?v=UpjYkMu9paI

Why: to be honest, this one got us by surprise. This is a great interactive digital signage example that looks at things out of the ordinary. The setting is the 2Cal building at California Plaza in the Bunker Hill area of Downtown LA, the client - a banking institution. Red Dot Digital Media has supplied a touchscreen-powered koi pond in the client's recreational area. That’s an awesome idea because the pond is a relaxing piece of a lobby design on one hand and a great technological feature that can be a distinctive highlight of the bank on the other. It’s a highly creative way to improve the customer experience and we love this project. 

The installation is comprised of two 85-inch NEC displays with a fully customizable pond experience. You can add fish, rocks, logs, and plants. Also, the underwater inhabitants react to touch so it all becomes immersive and fun.

2. #BeMoreFanta

https://www.youtube.com/watch?v=RH8b1SEgIX8

Why: this is a seemingly simple yet extremely effective brand awareness-focused campaign from Fanta in New Zealand. oOh!media used EXCITE interactive screen panels to enable direct interaction with the consumer. The people could touch the screen to turn on the selfie camera, have the picture taken, customize it using built-in editing soft, and then share it through social media. 

There are several important elements to note here. First of all, the touchscreen element combined with the camera makes the whole interaction feel very personal. Every person would get a unique outcome from such an engagement and that’s an awesome premise to build your marketing campaign upon. Then there’s also a social element perfect for brand awareness. In other words, it’s a win.

3. Delta’s “Parallel Reality” at Detroit Metropolitan Airport

https://www.youtube.com/watch?v=vwRO16n7hVA

Why: something straight from the future has been unveiled in Detroit this year. “Parallel Reality” is the name of this customer-oriented high-tech installation and the local Metropolitan Airport is where it can be found. It’s a Delta solution aimed at personalizing the boarding info for passengers using the trio of a boarding pass scanner, a touchscreen, and an enigmatic billboard. The latter shows information just for your flight as you scan the boarding pass, something that puts people in complete awe upon trying it for the first time. 

The whole technology behind its operation is nothing short of impressive. It’s truly next-gen digital signage, a novel way to organize personalized interaction. If you wonder how it works, here is an explanation from Catherine Morrow, senior communications coordinator at Delta Air Lines:

“While you're in the viewing area, an overhead motion sensor detects your presence and location using anonymous non-biometric object detection. As you move around the viewing area, the overhead sensor continually shifts your private zone to your new location, allowing you to see your personalized content as you move.”

Mind. Blown.

4. Basil Street Pizza vending machine

https://www.youtube.com/watch?v=xKsTT5mEV_4

Why: here’s one fun example that proves the versatility of touchscreen digital signage. A vending machine that makes pizza. Basil Street surprised the US market in 2021 when these were first introduced. And it’s exactly what you expect it to be. A touchscreen-enabled robotic vending machine that prepares a freshly baked pizza on the spot. The screen enables customization of the order and facilitates the purchase. Also, this case shows how touchscreens can be the perfect accompaniment for vending machines of all kinds.

5. Miami interactive kiosks

https://www.youtube.com/watch?v=hEwpZcXwdxg

Why: Miami’s IKE project is a nice example of a fusion of public and private. The city has installed more than 100 interactive touchscreen-enabled kiosks around various neighborhoods. The units can show directions, help find places, promote local businesses, and give all kinds of useful information. They serve in a similar way to the wayfinding shopping mall kiosks, albeit here it’s more about the connection to the local community. A great addition to the functionality is the presence of the emergency button on the side of the kiosk that immediately calls 911.