How Hotels Use Kitcast Digital Signage to Improve Guest Services

Digital signage for hospitality is that all-in-one communication solution. First of all, you’re getting a visual canvas for all your content ideas. Then, it’s a perfect way to interact with your guests. Kitcast allows you to create a professional digital signage network. Here’s why our software is among the best options for digital signage for the hospitality industry.

Why is digitalization the future for hotels?

Screens are everywhere. There’s no doubt that technology dominates our everyday lives. From the moment a person wakes up in the morning to bedtime in the evening, screens in various forms accompany their day.

According to Statista, a person in the US spends on average 279 minutes (or almost 5 hours) on the phone daily. 

These people are your guests. No matter whether they are Gen Z, millennials or boomers, it’s a fact that they are used to having screens around them at all times. 

Thus, digitalization isn’t a mere trend. It’s a necessary fit for our day and age. Adapting your hotel to the challenges that come from an increasingly digital world is a must to stay relevant and compete more effectively. 

Digital signage solution for hospitality is one the best ways to quickly bring the transformation.

And Kitcast is the number one software platform that allows you to go through this process effortlessly.

Why Kitcast is the ultimate software choice for hotels?

No manager wants to spend days learning how to use a new marketing tool. We get that. That’s why Kitcast was created with simplicity in mind.

Setting up our software for your hotel won’t require extensive training, expensive hardware or additional working hours. The deployment is very straightforward. Creating your digital signage network with Kitcast is a joyride, not a marathon. 

To start a digital signage transformation you would need only three elements: 

– a screen

Kitcast supports any number of screens. It can be 10, it also can be 1000. In any case, our software is ready to give you the smoothest performance. 

– an Apple TV device

That’s right. Kitcast preaches Apple’s philosophy of plug-and-play. That’s why to launch your signage network you would only need an Apple TV streaming box. This is convenient because: 

1. It’s a consumer device readily available everywhere
2. It’s a more cost-effective solution compared to expensive specialized hardware
3. It comes with a powerful processor and great performance

– Kitcast app

Once you have the 3 elements, it’s time to do 3 simple deployment steps: 

1. connect the Apple TVs to every screen in your network 
2. download the Kitcast app from AppStore
3. link each screen in the Kitcast Dashboard to have full control over your network 

Kitcast is cloud-based (that means that no server is needed) and it comes with unlimited media storage. 

Other great features for hotels include: 

– zero-touch mass deployment, Single Sign-On (SSO) and advanced user management

– drag-and-drop built-in widgets

– AI-powered content creator

– multiple purpose-built customizable templates for digital signage

How does Kitcast digital signage improve guest experience?

When you add the screens to your hotel’s communication framework, it’s a whole new world of engagement opportunities. Here’s how Kitcast digital signage solution for hospitality makes communication better. 

Better check-in

Screens make a lasting positive first impression. Entrance and lobby displays can serve as check-in kiosks with the help of QR codes. Kitcast also enables you to: 

– show check-in and check-out times 

– give relevant information about the hotel stay (luggage storage, restaurant opening hours, excursions, etc.)

– highlight transfer options

– promote special packages and offers 

– provide a map and directions

Better navigation 

Use Kitcast templates to design clear wayfinding in your hotel.

Show directions, maps, room plans, etc. All for the guests to quickly find their way and leave satisfied. 

Visualized hours of operation

Hotel guests are always limited in time. That means that the more organized and informative their visit is, the more likely they are to return or leave a positive review.

Use Kitcast digital signage to show the hours of operation of various amenities in your hotel. Place screens in the lobby and deploy additional screens next to the spa center, restaurant, cafe, gift shop and conference rooms. 

Promote your loyalty program

One screen can show many different types of content at once. So you can always use the display technology to inform guests about loyalty programs, promote membership and show the perks of joining one. 

Digital menus

Give guests better engagement by introducing digital menus. Use them at breakfast and at the hotel restaurant. The screens can show special propositions, personalized options and promoted items.

Also, digital menus can show other types of content (spotlight on amenities, additional hotel services or ambient content).

In-room digital signage

Personalized in-room content is a great way to interact with guests. It shows care and ensures a high satisfaction rate. With Kitcast you can design a perfect in-room digital messaging.

Tailor content according to the guest profile. Promote amenities, show branded images and videos, provide useful information regarding the stay and highlight the check-out time.

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